My account got suspended. Why?

In this article, we will look at some of the possible reasons for partial or full account blocking.

1. Temporary account suspension:
   • Impersonating any staff of the Everlusting Life team;
     
     
2. Permanent (unlimited) complete restriction of access to the game:
   • Use of any 3rd party software/hardware for manipulation or automation of the game process, creation or suspicion of creation of bot accounts;
   • Selling or offering to sell in-game items, including in-game accounts and currency, for real money;
   • Use of other person account, changing someone else's account information, account exchange in any form;
   • In-game cheating, violation of the basic game rules;
   • Intentional hiding and use of the in-game bugs for player’s advantage;
   • Multiple and repetitive violation of the rules. 

If you have any questions, contact our customer support here.