Michelle
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Articles
Recent activity by Michelle-
My account got suspended. Why?
In this article, we will look at some of the possible reasons for partial or full account blocking. Temporary account suspension: Impersonating any staff of the Everlusting Life team; Permane...
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How to send in-game Logs
If you encountered a critical issue or stuck in any part of the game, sometimes we may ask you to send us your in-game Logs, so we could gather more info on the issue and resolve it faster!You need...
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What should I do if my game crashes?
We're working on optimizing and improving the performance of the game with each update, however, some older devices may still encounter crashes or freezes during the gameplay. To minimize those, w...
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How do I save my account progress?
This article will guide you through the process of saving your account progress. We strongly recommend you save your game progress, so your account won't be lost in case of emergency! For Web versi...
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How to change my account name?
You can change your account name (nickname) on your Profile screen.Click on the profile icon.And enter your name (nickname) in the field that appears.Only Latin, Chinese, Korean, and Japanese chara...
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How to change the email used to log into your account?
If you play in the Web version or Android app, you have the option to log in to your account using your email. At this time, players cannot change their email on their own. In order to replace the ...
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I want to reset my progress or delete my account data
Sometimes taking a fresh approach to the game can make things easier or even more fun, possibly because you have made some wrong decisions in your first playthrough. This article will tell you more...
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I've lost my account. How to recover my progress?
You can easily access your game progress at any time by linking it to your email or profile on the platform you are using. For Web version/Android APK: If you're using our official website or Andro...